Terms & Conditions

Welcome to Projectorquest. Please read these terms and conditions carefully before using our website or making a purchase. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.

Use of the Website

This website is owned and operated by Projectorquest.com. All content, including text, images, and product information, is the property of Projectorquest.com.

Product Information

We make every effort to provide accurate and up-to-date product information. However, we do not warrant the accuracy, completeness, or reliability of product descriptions, pricing, or any other content on our website.

Pricing and Payment

Prices are listed in US dollars. We reserve the right to change prices at any time without prior notice. Payment is required at the time of purchase, unless your organization has approved terms with us, inwhich payment is required within 30 days of shipment.

Terms & Conditions

Projectorquest

Our terms and conditions help you to understand important factors when using our website.

Our Terms and Conditions govern the use of the Projectorquest.com website and the purchase of products offered herein. By accessing our site or making a purchase, you agree to comply with these terms. These conditions cover various aspects, including the accuracy of product information, pricing, order acceptance, shipping, returns, and privacy protection. We strive to provide accurate and up-to-date information, but we reserve the right to modify prices, accept or decline orders, and update our policies. Users are encouraged to review our Terms and Conditions regularly. The protection of your privacy is crucial to us, and our Privacy Policy outlines how we handle your personal information. By using our website, you consent to the terms specified in our Privacy Policy. Violation of these terms may lead to the termination of your account and access to our services. Any disputes arising from the use of our website or the purchase of products are subject to the laws of New York State. We appreciate your cooperation and invite you to contact our customer support team at sales@projectorquest.com. Thank you for choosing Projectorquest.

Our Mission

We strive to provide you with the best experience.

We have invested considerably in our webstore to ensure you have the smoothest possible shopping experience. We use the latest in web technologies and site security features. Our policies and procedures are readily available and thoroughly outlined, so there won’t be any surprises. We ensure the highest level of security with every credit card transaction and your payment information is encrypted and securely stored in accordance with today’s best practices in eCommerce.

Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline orders for any reason. Order acceptance occurs when we ship the products.

Shipping and Delivery

Our shipping and delivery policy is outlined separately in our Delivery Policy. By placing an order, you agree to the terms and conditions specified in the Delivery Policy.

Returns and Exchanges

Our returns and exchanges policy is outlined separately in our Return Policy. By making a purchase, you agree to the terms and conditions specified in the Returns and Exchanges Policy.

Privacy and Security

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.

Intellectual Property

All content on this website, including logos, images, and text, is the intellectual property of Projectorquest.com. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Termination

We reserve the right to terminate or suspend your account and access to our website for any reason, including violation of these terms and conditions.

Governing Law

These terms and conditions are governed by the laws of New York State. Any disputes arising from the use of our website or the purchase of our products will be subject to the exclusive jurisdiction of the courts in Ontario County in New York State.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

Limitation of Liability

Projectorquest.com is not liable for any amount above the purchase amount paid by the customer. Projectorquest.com holds no liability for the cost of damage, lost profits or revenues that may result from any product purchased from our site.

Our Terms & Conditions

By visiting our website making a purchase on our website, you agree to comply with and be bound by the terms outlined here. This site is controlled and operated by Projectorquest.com from its offices within the State of New York, United States of America. Projectorquest.com makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations within the U.S., Canada or any other country, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you have any questions or concerns, please contact our customer support at support@projectorquest.com for assistance. Thank you for choosing Projectorquest.com.

Restrictions On Use of Materials

This site is copyright protected. Any textual or graphic material you copy, print, or download is licensed to you by Projectorquest.com and/or its parent or subsidiaries for your personal, non-commercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.

Intellectual Property

Any and all content downloaded from the site, including all files and images, contained in or generated by the software, and accompanying data are deemed to be licensed to you by Projectorquest.com, for your personal, non-commercial home use only. Projectorquest.com does not transfer either the title or the intellectual property rights to the Software and Projectorquest.com retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute or reproduce the Software, nor may you decompile, reverse engineer, disassemble or otherwise convert the Software to a human-perceivable form. All trademarks and logos are owned by Projectorquest.com or its licensors and you may not copy or use them in any manner.

Disclaimers and Limitation of Liability

Projectorquest.com may change, move or delete portions of, or may add to, this web site from time to time. THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. Projectorquest.com DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT OR OTHER MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

TO THE FULLEST EXTENT PERMISSABLE PURSUANT TO APPLICABLE LAW, Projectorquest.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Projectorquest.com DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS SITE. Projectorquest.com DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AVAILABLE ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU(AND NOT Projectorquest.com) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Projectorquest.com BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, SITE OR ANY DOWNLOADED MATERIALS, EVEN IF Projectorquest.com OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Projectorquest.com TOTAL LIABILITY TO YOU FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO Projectorquest.com, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE ABOVE LIMITATIONS OF LIABILITY, SO THE ABOVE EXCLUSIONSMAY NOT APPLY TO YOU.

Links to Other Web Sites

Projectorquest.com makes no representation whatsoever regarding the content of any other web sites which you may access from this site.When you access a non-Projectorquest.com web site, please understand that it is independent from Projectorquest.com and that Projectorquest.com has no control over the content on that web site. A link to a non-Projectorquest.com web site does not mean that Projectorquest.com endorses or accepts any responsibility for the content or use of such web site.

Submissions

Should any viewer of a document on this web site respond to Projectorquest.com with information including feedback data, such as questions, comments, suggestions, or the like regarding the site, or the content of any item, such information shall be deemed to be non-confidentialand Projectorquest.com shall have no obligation of any kind with respect to such information. In addition, Projectorquest.com shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorize others to do the same. Further, Projectorquest.com shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information. This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by the Projectorquest.com Privacy Statement.

In consideration of Projectorquest.com continuing efforts to enhance and improve these products and to respond to feedback from users, you agree to transfer such ideas, concepts, know-how and techniques to Projectorquest.com without any compensation. You agree to execute any and all documents that Projectorquest.com may reasonably request in connection with confirming Projectorquest.com ownership of and unlimited right to use such ideas, concepts, know-how and techniques.

You are solely responsible for the content of any comments you make. You agree that no comments submitted by you to this web site will: (i) violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights; (ii) be or contain libelous or otherwise unlawful, abusive, or obscene material or constitute the misappropriation of the trade secrets of any third party; and (iii) disparage the products or services of any third party. You agree not to submit any personal information (other than your email address or user name) through email sent to other users or messages posted on this site by you.

Termination

This Agreement is effective unless and until terminated by Projectorquest.com. Projectorquest.com may terminate this Agreement at any time and without notice, and accordingly deny you access to this web site, in Projectorquest.com sole discretion for any reason, including your failure to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Projectorquest.com, you must promptly destroy all materials downloaded or otherwise obtained from this web site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

Product Warranties

Our assurance to you

At Projectorquest, we are committed to providing quality products, and we stand behind the craftsmanship and performance of our offerings. Many of our products come with warranties to ensure your satisfaction and peace of mind. These warranties vary by product and are detailed in the product descriptions. We encourage our customers to review the warranty information provided before making a purchase. Warranties typically cover manufacturing defects and malfunctions during the specified period, offering repair, replacement, or refund options. Please retain your purchase receipt or order confirmation for warranty claims. Our customer support team is readily available to assist with any questions regarding product warranties, ensuring that your shopping experience with us is not only convenient but also backed by our commitment to product quality and customer satisfaction.

Our Product Warranties

By visiting our website making a purchase on our website, you agree to comply with and be bound by the terms outlined here. Most all products sold on this site include a manufacturer’s warranty. This warranty does not cover failure due to misuse or acts of God. The manufacturers warrant that the products sold on this site are free from defects in materials and workmanship under normal use during the term of the Product Warranty offered at the time of purchase. The Product Warranty term commences on the day the item is shipped and ends at midnight on the last day of the term. Items returned under warranty for replacement must be received properly through our RMA guidelines no later than the last day of the warranty term. If you have any questions or concerns, please contact our customer support at support@projectorquest.com for assistance. Thank you for choosing Projectorquest.com.

Return Administration

All items are guaranteed to be working upon arrival to the customer. In the event the product becomes defective within its respective warranty period, the customer should contact Projectorquest.com immediately at sales@projectorquest.com, or call us at (866) 952-3334. IF YOU RETURN AN ITEM FOR REPLACEMENT, REFUND, EXCHANGE OR STORE CREDIT WITHOUT FIRST GAINING AUTHORIZATION FROM CUSTOMER SUPPORT, YOU RISK VOID OF WARRANTY, REFUND, EXCHANGE OR STORE CREDIT.

Return Material Authorization (RMA)

Items reported as non-working within the manufacturer’s warranty period must be returned to Projectorquest.com with a copy of the approved RMA in the shipment. Once the RMA is approved, an electronic return shipping label will be sent to the customer’s email address if you reside in the US. Customers outside the US will receive instructions for their warranty return.

Return Shipping

The buyer is responsible for proper shipping of the product for replacement or refund. ITEMS RETURNED DAMAGED VOIDS ALL WARRANTY. Upon receipt, items will be inspected for serial number, total hours usage, and tampering or misuse. DISASSEMBLY OR OTHERWISE TAMPERING WITH THE PRODUCT VOIDS ALL WARRANTY. If the unit is physically damaged due to customer abuse or neglect or the unit otherwise does not meet the requirements of the Projectorquest.com return policy, appropriate replacement charges may apply. No replacement charges will be assessed for items received in accordance with our return and warranty policies, where the original packaging is in good condition and free of any markings. Items that pass inspection will be exchanged. Product replacement or exchange is subject to availability.

Replacement

Projectorquest.com exchange service ensures that you will be shipped a replacement product direct from the manufacturer, once they have received, inspected and approved the item for return, depending on product availability and your proper adherence to return policies. If the product is out-of-stock or backordered, you will be notified promptly by email with an ETA. More immediate exchanges can be made with the purchase of a new product of the same model if it is in stock at the point of contact, where a credit will be applied to your account for the full amount of the returned item, upon receipt of the exchanged item in proper condition as noted above.

Return Processing

Projectorquest.com reserves the right to test all returned products, and to charge the customer up to a 35% restocking fee, as well as the cost for all additional shipping charges, for products returned as ordered in error, unneeded, or defective, but no problem is found. If eligible for a refund, the refund will ONLY be given through a credit to the original credit card number used in the purchase or a check to the original customer’s business name, or name if not purchased by a business.

Limited Warranty Terms

Subject to the Limitations, Exclusions and Disclaimers hereof, Projectorquest.com (“Projectorquest”) warrants that the equipment and supplies sold on Projectorquest.com (hereinafter collectively or individually referred to as “Product” as appropriate) purchased from Projectorquest will conform to industry’ specifications and be free from defects in material or workmanship for the respective Limited Warranty period provided in the product description. Projectorquest does not warrant that the Product will meet the specific requirements of the end-user customer. If the Product while subject to this Limited Warranty, is defective in material or workmanship during the warranty period, then Projectorquest will replace the Product.

All exchanged parts and Products replaced under this Limited Warranty will become property of Projectorquest. Projectorquest’s sole obligation is to replace the Product found to be defective within the Limited Warranty period and to replace defective parts with new parts or, at the option of Projectorquest, serviceable used parts that are equivalent or superior to new parts performance. Limited Warranty periods are displayed in the product offering at the time of checkout, and in any related correspondence regarding the sale thereafter.

Warranty Limitation & Exclusion

THIS WARRANTY SETS FORTH Projectorquest’s MAXIMUM LIABILITY FOR ITS PRODUCT. THIS WARRANTY EXTENDS ONLY TO PRODUCTS PURCHASED FROM Projectorquest OR A Projectorquest AUTHORIZED RESELLER. Projectorquest shall have no further obligation under the foregoing Limited Warranty if the Product has been damaged due to abuse, improper ventilation, fire, water, disaster, mispackaging, shipping, lightning or other acts of nature, misuse, neglect, smoke exposure (cigarette or otherwise), accident, unusual physical or electrical stress and/or power surges, unauthorized modifications (including use of an unauthorized mount), tampering, alterations, service other than by Projectorquest or its authorized service providers, or failure caused other than from ordinary use or failure to properly use the Product in the application for which said Product was intended. In addition, failure of the end-user to follow maintenance procedures as outlined in the product’s user guide, where a schedule is specified for regular cleaning of certain parts (based on usage and environment), and the end-user has failed to follow such schedule, the Product will not be covered under the Limited Warranty. Finally, Projectorquest shall have no further obligation if Projectorquest Product was subjected to operating conditions outside of the range specified in the user’s guide or in this Limited Warranty. This Limited Warranty excludes Product cleaning, repair, or replacement of plastics and glass due to cosmetic damage and damage as a result of normal wear. Product repair outside of the terms of the Limited Warranty will be on a time and materials basis. LCD burn-in as a result of excessive display of static images, or any other reason, is not covered under the terms of this Limited Warranty.

All exchanged parts and Products replaced under this Limited Warranty will become property of Projectorquest. Projectorquest’s sole obligation is to replace the Product found to be defective within the Limited Warranty period and to replace defective parts with new parts or, at the option of Projectorquest, serviceable used parts that are equivalent or superior to new parts performance. Limited Warranty periods are displayed in the product offering at the time of checkout, and in any related correspondence regarding the sale thereafter.

To Be Eligible For Limited Warranty Coverage

Any person exercising a claim under this Limited Warranty must establish to the satisfaction of Projectorquest both the date of purchase and that the Product was purchased new. The sales receipt or invoice, showing the date of purchase of the Product is the proof of the date of purchase.

Disclaimer of Unstated Warranties

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE DISCLAIMED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF AND THE FOREGOING WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY Projectorquest. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU.

Limited Warranty Period

The Limited Warranty periods hereof commence on the date the item ships from Projectorquest, or the products manufacturer or supplier. These Limited Warranty provisions shall apply only to the end-user purchaser (first person or entity that purchased a new Product for personal or business use and not for the purpose of distribution or resale). SOME JURISDICTIONS MAY GRANT YOU CONSUMER RIGHTS WITH MINIMUM WARRANTY DURATION THAT DIFFER FROM THE DURATIONS PROVIDED HEREIN, AND Projectorquest WILL HONOR ALL SUCH CONSUMER RIGHTS UPON PROOF OF PURCHASE IN THAT JURISDICTION.

To Obtain Warranty Service

During the Limited Warranty period, to exercise this Limited Warranty, the purchaser must first contact Projectorquest immediately at sales@buyquest.com, or call us at (866) 952-3334.

For Warranty service, the purchaser will be advised to return or deliver the defective Product freight using the appropriate return shipping label provided by Projectorquest. When returning Product to Projectorquest, a Return Materials Authorization (RMA) number is required and must be clearly displayed on the outside of the shipping carton or a similar package affording an equal degree of protection. A copy of the RMA included in the shipment must also be returned with the item. Projectorquest will return the repaired/replaced Product freight prepaid to the purchaser.

Products returned for Warranty service must be accompanied by an authorized and completed RMA form that: (i) explains the problem; (ii) provides proof of date of purchase; (iii) provides the model and serial number of the Product. No repair or replacement of Product or part thereof shall extend the Limited Warranty period as to the entire Product. Warranty on the repair part and workmanship shall only be effective for the original Product Limited Warranty period specified at the time of purchase.

Limitation of Liability

IT IS UNDERSTOOD AND AGREED THAT Projectorquest’s LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL Projectorquest BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCTS IS A CONSIDERATION IN LIMITING Projectorquest’s LIABILITY.

Limitation on Bringing Action – No action, regardless of form, arising out of the agreement to purchase the Product may be brought by purchaser more than 6 months after the cause of action has accrued.

Governing Law – Any action, regardless of form, arising out of the agreement to purchase the Product is governed by New York law.

Mandatory Arbitration – Any action, regardless of form, arising out of the agreement to purchase the Product is subject to mandatory arbitration. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, DEPENDING ON JURISDICTION.

FAQ’s

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What are terms and conditions, and why are they important?

Terms and conditions outline the rules and guidelines governing the use of our website and the purchase of products. They are essential to ensure a clear understanding of the rights and responsibilities of both the customer and Projectorquest.

Can I make a purchase without agreeing to the terms and conditions?

No, by making a purchase on our website, you automatically agree to abide by our terms and conditions. It is important to review these terms before completing a transaction.

Can I print or download a copy of the terms and conditions?

Yes, you can print or download a copy of our terms and conditions for your records. Simply visit the Terms and Conditions page on our website.

How often are the terms and conditions updated?

We may update our terms and conditions periodically. Any changes will be effective immediately upon posting on our website. It is advisable to review the terms regularly to stay informed about any updates.

What happens if I don't agree with the terms and conditions?

If you do not agree with our terms and conditions, we recommend refraining from using our website or making a purchase. Continued use of our services implies acceptance of the terms.

What happens if I don't agree with the terms and conditions?

If you do not agree with our terms and conditions, we recommend refraining from using our website or making a purchase. Continued use of our services implies acceptance of the terms.

Can I request changes to the terms and conditions for my specific situation?

Our terms and conditions are standardized to ensure fairness and consistency. We are unable to make individualized changes. If you have specific concerns, please contact our customer support for assistance.

What happens if I violate the terms and conditions?

Violation of our terms and conditions may result in the termination of your account and access to our services. Please familiarize yourself with these terms to avoid any issues.